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Telarc registeredShape NZ Limited is a recognised high quality provider of precision engineered products supplied to a diverse range of manufacturing industries in Australasia. Shape NZ leads the way for its professional response and ease of doing business, “We do the hard stuff well”.  We are a reputable supplier and are known in the industry for our accuracy, repeatability, quality and on time delivery. In support of our vision, our quality policy is to maintain and enhance our practical and comprehensive Quality Management System compliant with AS/NZS ISO 9001:2015. This is central to the delivery of our commitment to customer satisfaction and continuous improvement.

All staff within Shape NZ are responsible for the quality of their work. Shape NZ provides training and has established systems to assist everyone in achieving the standards required. While we endeavour to continually manufacture product that we can be proud of, we must recognise that we don’t always achieve our own standards. When a customer complaint is received, we are committed to do a thorough and punctual investigation and remedy any justified complaints with urgency.

All relevant, attainable and current objectives for the QMS will be communicated to staff and progress against them measured and reported.

The Policy Embraces the Following Key Principles:

The satisfaction of customers, both external and internal, are the primary focus of the Quality Management System.

Systems and controls designed to ensure complete understanding of customer requirements and consistently accurate and effective product provision.

Suppliers are integral to the quality process and Shape NZ staff shall work closely with them to meet our customers’ needs.

Staff shall be encouraged and empowered to participate in quality improvement activities through teamwork and consultation.

All staff shall have individual responsibility for understanding and applying this Quality Policy in the performance of their tasks.

Company management is fully committed to the Quality Policy through provision of resources, active participation in quality improvement activities and leadership by direct example.